I have similar complaints about McAfee's antivirus software. A few years ago, I switched from Norton to McAfee because McAfee VirusScan included a firewall with its antivirus program. Then the McAfee overseas technical support became a nightmare to work with via online chat. Now that McAfee is providing antivirus protection with new Dell computers and notebooks, McAfee has fixed its technical support woes, but it's since dropped its firewall feature from McAfee VirusScan 9.0. As with Norton AntiVirus, if you want a firewall with your McAfee antivirus program, you'll have to shell out £29.99 for McAfee Personal Firewall Plus or pay more for the McAfee Internet Security suite. McAfee VirusScan 9.0 also produces a noticeable resource drain and installs the McAfee Security Center, which not only reports whether your signature files are up-to-date, but also advertises McAfee and various partnered applications in little pop-up windows -- annoying.

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