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Uninstalling Norton or other existing anti-virus software
Written by fuying   
February 22, 2008 11:55

To remove Norton or other existing anti-Virus software on your Windows XP or 2000 computer:

  1. DISCONNECT your computer from the internet to prevent infection while your computer is unprotected.
  2. Click Start, point to Settings, and select Control Panel.
  3. Double-click Add or Remove Programs (see Figure 1).
  4. Scroll through the list of installed programs to look for any item that includes either "Norton" or "Symantec" or "LiveUpdate" including:
    • Symantec AntiVirus Corporate Edition
    • Norton AntiVirus 2004/2005/2006/2007
    • LiveUpdate (Symantec Corporation)
    • LiveAdvisor
  5. For each Symantec or Norton item (or of any other anti-virus software you need to uninstall), click to select the item and then click Remove or Change/Remove (see Figure 1).


    Figure 1.

  6. When asked if you are sure that you want to remove the application, click Yes or OK.
  7. Restart your computer.

Once you have successfully removed Norton Anti-Vrus or other existing anti-virus software, you may proceed with the installation of McAfee VirusScan Enterprise edition, the required Anti-Virus software for Boston College.

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