My annual complaints about Norton AntiVirus, the industry leader, are as follows: Symantec's telephone technical support is very expensive (£18 per live support incident), and Norton AntiVirus traditionally slows all but the fastest PCs. And what's really new about it? I'm sorry to report that nothing has changed this year. In fact, Norton has been coasting on old code for several years, simply dressing it up with an occasional new feature here and there. This year, Norton AntiVirus 2005 adds a limited firewall designed to block incoming worm code. I say, why not give us a full firewall instead? No, for that, you'll need to cough up another £44.99 for Norton Personal Firewall or go whole hog and get the £59.99 Norton Internet Security suite. Norton AntiVirus 2005 produces a perceptible resource drain -- you'd think they'd have fixed that by now. Worse, in order to completely remove Norton AntiVirus from your PC, you'll need to download a free tool from Symantec (follow the links in the 'Norton AntiVirus installed as a stand-alone product' section of the page).

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